What area do you deliver to?
We deliver to the whole of the UK but the cost varies depending on distance.

Are all wood pellets the same?
Within Europe there are various pellets standards which stipulate the moisture content, energy value etc. The UK government has yet to adopt a standard but this looks set to happen in the near future.

How much can I get in my hopper?
One cubic meter of our pellets average 650kg in weight.

Are wood pellets cheaper than oil or gas?
Yes. Wood pellets work out cheaper than heating oil or LPG, however mains gas still works out slightly cheaper.

click here to view our fuel comparison guide

Can you store bagged fuel outdoors?
Although produced in heat sealed plastic bags there are small holes in the top of each bag to allow trapped air to exhaust during the stacking process. It is therefore important to ensure storage is undercover and preferably within a building or water tight construction.

Does the cost of pellets vary with quantity ordered?
The delivery charge can vary considerably, especially with loose blown deliveries.

Why should I use Pellets rather than wood chip?
• Consistent moisture content
• High energy value
• Less ash
• Higher bulk density therefore smaller storage area required

Are Puffin Pellets FSC ® certified?

Puffin Pellets are very proud to be able to tell you that all of our products are now FSC ® certified. Our customers can now be assured that we comply with the highest social and environmental standards on the market as FSC ® certification means that we will only purchase materials for these products from companies that also respect these standards and can guarantee that the material comes from trees that are responsible and have been harvested in an environmentally friendly manner.

We also understand that FSC ® certification is extremely important for many companies to uphold their environmental and quality assurance policies. If this is the case for you and you are considering purchasing wood pellets then please contact us to discuss your requirements further.

Puffin Pellets © 2012. Tel. 01464 820011. Email. info@puffinpellets.com

Made in Banff, Scotland